Dealing with team conflicts
Belbin's Nine Team Roles
Teamworker mediates the conflict, ensuring all perspectives are heard and harmony is restored.
Similar Situations
10-10-10 Rule
Conflict Resolution: When faced with conflicts or disagreements, consider the short-term emotions, the impact on relationships and communication in the medium term, and the long-term consequences for trust and cooperation.
Peak-End Rule
Team-building exercises: Designing activities with peak experiences and concluding with a sense of accomplishment to strengthen team cohesion.
Kubler-Ross Curve
Financial setbacks: Navigating the emotional stages of dealing with unexpected financial challenges.
Confirmation Bias
Addressing conflicts: Recognizing confirmation bias can help you approach conflict resolution with an open mind, considering multiple perspectives.
I, T, X-shaped skills
Team Collaboration: T - Combining specialized knowledge with broad skills facilitates seamless collaboration in diverse teams.
Milgram Experiment
Customer Service: Empowering consumers to assert their rights and seek assistance from higher authorities when dealing with uncooperative service providers.
Ikigai
Conflict resolution: Understanding Ikigai can help you approach conflicts with empathy and consideration, as you recognize the importance of individual values and passions.
Skinner's Superstition Experiment
Conflict resolution: Approach conflicts with communication and empathy, rather than relying on superstitious beliefs about luck or fate in resolving disputes.
Fundamental Attribution Error
Conflict resolution: Knowing the fundamental attribution error can help you approach conflicts with a balanced perspective, considering situational factors and avoiding hasty judgments.
False Consensus Effect
Conflict resolution: Knowing the false consensus effect can help you approach conflicts with a balanced perspective, considering the unique viewpoints of all parties involved.